FAQ
What is your return policy?
We accept returns within 30 days from the date you receive the product. Ensure the item being returned is unused and in the same condition as when you received it.
What payment methods do you accept?
We accept all major credit cards, PayPal. Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.
Do you ship internationally?
Yes, we ship to many countries worldwide.
How long does shipping take?
1. Standard Shipping
- Processing Time: 4-5 business days
- Transit Time: 12-15 business days
- Cost: $6.49 (fixed rate)
- Details: Perfect for those who prefer a budget-friendly option, Standard
2. Express Shipping
- Processing Time: 2-3 business days
- Transit Time: 7-9 business days
- Cost: $12.49 (fixed rate)
- Details: Ideal for customers who want their order sooner, Express Shipping offers faster processing and delivery.
Do you offer free shipping?
We currently do not offer free shipping. However, we will offer this service in the future.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.
How do I find my size?
We include a detailed size guide on each product page. For additional help, check out our "How to Measure" guide or contact us—we’re happy to assist!